NMIMS IT Infrastructure Management Solve Assignment June 2023

Description

NMIMS IT Infrastructure Managment Solve Assignment

NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: IT Infrastructure Management
Internal Assignment Applicable for June 2023 Examination

Q1) ITIL is a set of detailed practices that align IT services with the needs of the business.
Do you recommend it for your organization? Highlight the key factors for your
recommendation / rejection. (10 Marks)
For Theoretical Answer
Assessment Parameter Weightage
Introduction 20%
Concepts and Application
related to the question
60%
Conclusion 20%
For Numerical Answer
Assessment Parameter Weightage
Understanding and usage
of the formula
20%
Procedure / Steps 60%
Correct Answer &
Interpretation
20%
NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: IT Infrastructure Management
Internal Assignment Applicable for June 2023 Examination
Q2) Using server farms has become imperative. Despite its drawbacks to the environment,
most big organizations require server farms. Your task force has to come up with
recommendations to minimize the negative effect of server farms and save our planet. What
would you propose? (10 Marks)
Q3) To ensure service delivery to their client, your IT Team went through a refresher
training program on Service Level Management. Service level management is considered as
a process of service design which is created for delivering the levels of availability, capacity,
etc. required by the customer. If you were one of the participants of this course and had to
answer the following questions, what would your replies be?
a. Highlight the need of SLM by discussing its purpose. (5 Marks)
b. How will you define the goal and scope of the SLM project?

Additional information