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NMIMS IT Infrastructure Management Solve Assignment April 2024

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NMIMS IT Infrastructure Management Solve Assignment April 2024

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Description

NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: IT Infrastructure Management
Internal Assignment Applicable for April 2024 Examination
Assignment Marks: 30

1. Explain the scope, purpose and objectives of service level management to describe how SLM is considered as a process of service design for delivering the levels of availability, capacity, etc. required by the customer. (10 Marks)
2. With relevant industry examples, highlight the importance of performance management by elucidating the role it plays in the overall achievement of organizational goals. Elaborate advantages and disadvantages of performance management, while you do so. (10 Marks)
3. You are the project analyst in a large firm, your goal is to consolidate the servers used and benchmark client requirements against industry best practices. You are championing the concept of virtualization and ITIL want to address your client and answer the following questions they have on the topic.
a. Would you recommend ITIL to your client. Justify. (5 Marks) b. Are there any limitations of server virtualization? (5 Marks)
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