NMIMS Total quality management solve assignments June 2023

Description

NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Total Quality Management
Internal Assignment Applicable for June 2023 Examination:
Assignment Marks: 30

Instructions:
 All Questions carry equal marks.
 All Questions are compulsory
 All answers to be explained in not more than 1000 words for question 1 and 2 and for
question 3 in not more than 500 words for each subsection. Use relevant examples,
illustrations as far as possible.
 All answers to be written individually. Discussion and group work is not advisable.
 Students are free to refer to any books/reference material/website/internet for attempting
their assignments, but are not allowed to copy the matter as it is from the source of
reference.
 Students should write the assignment in their own words. Copying of assignments from
other students is not allowed
 Students should follow the following parameter for answering the assignment questions
1. Poka-Yoke, a Japanese term, are mechanisms used to eliminate errors by effectively
making it impossible to make mistakes in a given process. And they can be used
everywhere. Discuss the objectives of Poka-Yoke and its techniques that can be applied
at various levels of a process with examples. (10 Marks)

2. A Quality Circle leader is confused about the seven basic quality tools, and approaches
you to help him in using a tool for identifying the root cause of the problem. Discuss with
example what tool will you advise him to use and how it is used. (10 Marks)
3. In a continuous, automatic bottling of mineral water plant, the quality inspector wants to
plot a x bar chart to monitor the volume of water in the bottles being filled. She has taken
30 samples with 4 observations each. The process average is 250 ml and standard
deviation is 0.16 ml.
a. Calculate the upper and lower control limits for the process. (5 Marks)

b. What are the main objectives of process capability? (5 Marks)

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